How to give permission to delete responses

Question:

Hello,

Do you possibly know why I can't delete some responses in Checkbox / View responses. When I click Delete Response(s) I receive this message:

"An error occurred: The provided user context does not have the necessary authorization for the requested operation.. Checkbox error log may contain more details."

See also the attachment.

Thank you in advance,
Peter

 

Answer:

Hi Peter

Because deleting survey responses is a sensitive task, the survey owner must go through an extra step to give you access to that function. First, you need to be a Survey Admin or Report Admin. Then the survey owner needs to make sure you are on the Access List for the survey then, on the ACL, click the Ungroup Permissions option and make sure Analysis.Responses.Edit is checked off.

Best,
Sarah

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