Checkbox Customer Question:
What constitutes a response?
Is a response counted when the respondent opens the survey, or when she actually completes the survey (presses the FINISH button)?
A response is finalized when the respondent selects the Finish button during the survey completion process(or if your survey contains a branch that is configured to complete survey if triggered).
Please Note: If a respondent starts a survey response but stops within the middle of the completion process it will be marked as incomplete and not added to your completed total.