Checkbox 6.3 Released for Server

Checkbox version 6.3 has been released for Checkbox Server and is available to all server customers with an active support contract. The newest version includes long-awaited same-page conditions, as well as a number of other new features, enhancements and bug fixes. If you would like to reactivate your support contract in order to receive access to version 6, please contact our sales department.

Important Notes About Patching or Upgrading to 6.3:

  • Patch versus Upgrade: If you are currently on version 4.7, please follow the Upgrade Guide to move to version 6.3. If you are currently on any version of 5 or 6, please follow the Patch Guide when moving to version 6.3.
  • Test Your Upgrade/Patch: Given the nature of the architectural changes in version 6.3, we strongly recommend that you test your patch or upgrade in a test environment before updating your production environment. As always, please backup your database before patching or upgrading.
  • Messaging Service: Customers that are using the Checkbox messaging service will need to follow the UpgradeMessagingService.pdf guide located in the 6.3 documentation folder. Failure to update the messaging service will cause issues with the application and invitations. Earlier versions of the messaging service are no longer supported by Checkbox 6.3. 


Checkbox 6.3 New Features:

Same-Page Conditions

We're very excited to release our most-requested feature by far - same page conditions. What are same page conditions, you ask? Since the beginning of Checkbox time, if you wanted to ask a question based on the answer to a previous question, the conditional question had to reside on a subsequent page. So, if you wanted to ask "What country do you live in?" and then ask "What state do you live in?", those questions could not exist on the same page. Well, no more! Conditional questions can now be placed on the same page as the question that the condition is based on. This will allow you to make shorter, more efficient surveys because your respondents won't have to click the Next button nearly as much. Click here to see same page conditions in action.

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New HTML Editor

We've streamlined our HTML editor for both question editing and survey taking. The new TinyMCE editor includes all of the options you need and none of the extraneous ones you don't. This streamlined editor will simplify the process of editing questions and answering multi-line text questions because there will be fewer icons to wade through and options to choose from.

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Disabled Browser Back Button

Checkbox has always recommended that respondents use the survey back button, rather than the browser back button, when navigating through surveys because the use of the browser back button can cause unexpected results and can potentially corrupt data. We've taken this recommendation one step further by disabling the browser back button in certain, supported browsers. Version 6.3 will include browser back button disabling for Chrome, Firefox and Safari. Support for back button disabling in IE will likely be included in version 6.4.

No More Double Saving of Conditions

If you've ever been frustrated when adding conditions because you clicked the Add Condition button but then forgot to also hit Save and lost all your work, you'll be happy to hear about this seemingly minor (but possibly game-changing) feature. In 6.3, page and item conditions are saved when you click Add to add the condition to the list - there is no longer a need to also click the Save button. Note, that if you are creating an item, you still need to click Save to save your changes on the other tabs. But if you are editing Conditions on an already created item, you can avoid the double Add-Save click.

Opt-Out Enhancements (optional to enable)

Respondents now have the option to 1) Opt out of invitations to a single survey, 2) Opt out of all invitations from a single sender/account, or 3) Opt out of all invitations from that sender and report the email as spam. (These enhancements were released to hosted customers in version 6.2) 



  • Single-click copying of Invitation text into the Reminder
  • Addition of line breaks to question text on report charts to better accommodate longer questions
  • Save and Print button on reports has been moved to a more convenient location
  • Application will now warn you if you attempt to save an invitation or reminder without auto-login enabled
  • Performance improvements to the survey dashboard, timeline, and response histograms resulting in reduced load times for large volume surveys.

Bug Fixes

  • Options on the summary table report item for rank order questions should no longer render as links
  • Matrix sum total should now export and import the operator sum value
  • Item options can now be saved and updated properly when they contain unicode values
  • Condition editor should now allow the addition "and" & "and/or" conditions, even if both already exist
  • Advanced editor for matrix conditions should now allow saving of conditions
  • Changing the slider item type in IE 9 is no longer prohibited
  • Selecting all items for Import/Export into/from libraries should now select all items
  • Style editor left-pane display issues resolved
  • Resolved several issues with HTML and item parsing which were causing errors with reporting and viewing individual responses
  • Resolved several auto-login invitation issues
  • SMTP settings username and password fields should now allow all acceptable values
  • Changing email settings should now save without any issues
  • Resolved several issues with matrix rows and matrix row condition
  • Viewing individual responses that contain HTML elements should no longer cause long load times or errors
  • You can now completely remove an existing active start and active end date from a survey
  • You can now style the “other” option on items that allow the “other” option
  • Copying a survey with a scoring message should no longer cause an error or prevent the survey from being copied
  • Printing a survey should now look more like the actual survey in a browser
  • A “close window” item in a survey should no longer prevent the survey from being printed
  • Resolved an issue that was causing improper alignment of checkbox or radio button items
  • Resolved an issue with the ‘Does Not Contain’ report filter

Web Services Enhancements

  • ListAvailableSurveys() will now return all active surveys for System Administrators
  • ListSurveysAndFolders() will now return the correct data, including errors when they have been recorded
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